Privacy Policy

Introduction

The Privacy Policy covers the practices for handling and securing your Personal Information by Osmon Home Systems Private Limited.

This Privacy Policy applies to customers who make a purchase from Osmon through any sales channels of Osmon like the website; mobile site, etc. This Privacy Policy also applies/extends to customers who visit the offices or sales channels of Osmon.

As a User / Customer of Osmon , the person agrees to abide by the terms and conditions mentioned herein.

This privacy statement does not apply to the websites, mobile sites and mobile apps of our other third parties, even if their websites are linked to the Osmon website. It is highly suggested/recommended that a customer reviews the privacy statements of the other parties with whom they interact.

What personal information or data is collected from you and how do we use it?

"Personal Information" means and includes all information collected for lawful purpose and for meeting the objectives of Osmon . The information also includes details that can be linked to an individual or to identify any such individual, viz. name, address, mailing address, telephone number, email address, credit card number, card holder name and details, etc and any or all other details that may be necessary for shopping from the user/customer’s end.

When you visit the Osmon website, we may collect information regarding the domain name and host from which you are accessing the website, the internet protocol address of the computer / laptop or internet service provider you are using and any other related statistical data. The users/customers of Osmon are informed through this privacy policy that Osmon uses cookies and tracking technology for website and mobile site users depending upon the features offered. Osmon does not collect any user’s personal information through cookies and other implemented tracking technology; however, cookies may be tied to such information if you have previously provided personal identifiable information to us. Osmon also requests its users/customers to go through the Cookies as mentioned below in this Policy.

Restriction as to sharing of information

A User or a customers of Osmon website may share information or content, reviews, comments, send communications; and submit suggestions, ideas, comments, questions or other details, only if the content is not obscene, illegal, threatening, abusive, defamatory, invades privacy, is an infringement of intellectual property rights of others or is otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam".

Users / Customers are also restricted to upload any explicit contents which are not acceptable to the public in general and are injurious to the minds of children.

Registration

If you choose to become a registered member/user/customer of Osmon, you must provide us with your name, telephone number, e-mail address etc. We collect this information through our registration form for various reasons

1. Personal Identification.
2. To enable purchase offered by Osmon on the website.
3. To enable us to connect with you for customer services, if necessary.
4. To customise the contents of the website Osmon.
5. To make our services easily available to you.
6. To confirm your new registration and to confirm each purchase that you make. This information may be used to connect with you about the services on our website in which you may have shown interest. At your convenience, you may also provide information (such as gender or age) about yourself, which are not mandatory fields in the Registration Form.

Procedure for Collection of Information and its Use

We are the sole owners of the information collected on this website Osmon. Please note that Osmon only has access to and collects information that you voluntarily provide us through email or other direct contact. Your information will not be sold or rented to anyone.

We will use the information provided by you to respond to you, regarding the reason you contacted us. Your information will not be shared with any third party outside of our organisation, unless required by government or statutory authority or regulatory offices under the law.

Unless a user asks us not to, we may contact you through the means of email in the future to inform you about the upcoming promotional offers or new services, or updates/changes to this privacy policy.

You’re access to the information provided by you

A user may choose to visit our Osmon site any time to check/review/revise the following information or data provided by them by contacting us via email or customer helpline number given on our website Osmon.

1. View what data we have about you, if any.
2. Make changes/updations to any data we have about you.
3. Have us remove any data that we may have about you.
4. May have any concern about our use of your data.

Purchasing

In order to purchase through our website you must provide us with certain Personal Information such as your name, telephone number and e - mail address. You can make payment through different options like Credit Card, Debit Card, Net Banking and Mobile Wallets in a secured environment. We require this information to process, fulfil and confirm your order and transactions and keep you informed of each transaction's status.

Security

We take precautions to protect your information. All your sensitive information submitted to us through the website is protected online as well as offline.

Sensitive information, whenever collected, such as credit card data, that particular information is encrypted and transmitted to us in the most secure way. You can verify this by looking for "https" at the beginning of the web page’s address or by locating a closed lock icon present at the bottom of your web browser.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. The access to your personally identifiable information is only provided to the employees who need the information to perform a specific job like invoicing or customer service. The computers and servers that carry your personally stored information are kept in a secure and safe environment.

Cookies

Osmon uses "cookies" on the website. A cookie is a piece of data stored on a site visitor's hard drive to enable us to improve our user’s access to our website. It also helps us to identify users who revisit our website. For instance, to save time while a user is on our website, we use a cookie to identify them and are not required to log in a password more than once. Cookies also enable us to track and target our user’s interests to enhance the experience on our site. Please note that usage of a cookie is in no way linked to any personally identifiable information on our site.

Links

The Osmon web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We advise and encourage our users to be aware when they leave our site and to read the privacy statements of any other third party websites that collect personally identifiable information.

Updates

Any changes or updates to our Privacy Policy will be posted on this page.

With whom your personal information is shared?

When you do purchase from the website, we shall provide certain Personal Information of yours to the Courier or other third party who are also involved in order to successfully fulfil.

For the above purpose Osmon ensures that the information provided to the Courier will not be divulged or diverted to any third parties other than as required by the government agencies / authorities, statutory bodies and any other institutions that are authorised.

However, we do not sell or rent our customer’s personal information or their names to third parties except for sharing of such information with the Hotels with whom we have alliances and also with those parties who provide us the promotional and other benefits from time to time basis.

How you can opt-out of receiving our promotional emails

Any individual user may unsubscribe from our newsletter or promotional services through the "My Account" link present on the website or mobile site.

You will occasionally receive email updates from us about fare sales on www.osmon.in , special offers, new Osmon services, and other noteworthy items. We do hope that you find these updates interesting and informative. If you wish not to receive them, please click on the ‘unsubscribe’ link or follow the instructions in each email message or send us an email support@osmon.in